We are not in the business of selling, sharing or trading email lists with other companies and businesses for marketing purposes. Here at Broadley Home Maintenance we value your privacy. In this Privacy Policy, we explain how we handle the data that we collect from our website, or when someone subscribes to our newsletter. We’re committed to keeping your data secure. 

 

What is personal information?

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When we talk about personal information we mean any information you can use to identify a person, like their name, address, e-mail address, telephone number and financial details. Any reference to “information” or “data” in this policy is a reference to personal information about a living individual.

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How we use your personal information:

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When you choose to submit an enquiry form, we collect your personal information. We use that information to tell you about things you've registered an interest in and to contact you if we need you to provide additional information. Submitting a contact form does not opt you in to our mailing list.

When you subscribe to our mailing list, we will send you emails about our services, resources and other updates.

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Broadley Home Maintenance will ensure that personal information is kept accurate and up to date as far as is reasonably possible. However, we rely on our clients to ensure that some of the information we hold about them is accurate. We encourage clients to inform us of any changes to their information.

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Broadley Home Maintenance collects and uses your personal information to provide you with creative marketing services. Your personal information may be shared with external authorities and agencies involved in delivering services on our behalf.

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Consent:

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When you provide us with personal information, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

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If after you opt-in, you change your mind at anytime, by contacting us at info@broadleyhomemaintenance.co.uk or writing to us at:

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Broadley Home Maintenance 

Forge Villas

Temple Ewell

Dover

Kent CT16 3DG

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Your rights

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Under the Data Protection Act 1998 and GDPR you have the following rights:

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• to obtain access to, and copies of, the personal information that we hold about you;

• to require that we cease processing your personal information if the processing is causing you damage or distress; 

• to ask us not to send you marketing communications.

• to require us to erase your personal information;

• to require us to restrict our data processing activities;

• to receive from us the personal information we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal information to another data controller; and

• to require us to correct the personal information we hold about you if it is incorrect.

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Please note that these rights may be limited by data protection legislation, and we may be entitled to refuse requests where exceptions apply. If you are not satisfied with how we are processing your personal information, you can make a complaint to the Information Commissioner.  You can find out more about your rights under data protection legislation from the Information Commissioner's Office website: www.ico.org.uk.

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Disclosure

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Broadley Home Maintenance does not disclose or share sensitive or confidential information without your explicit consent except where disclosure is required by law or if you violate our Terms of Business.

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Third-Party

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Broadley Home Maintenance does not pass personal data to third parties for marketing, sales or any other commercial purposes without your prior explicit consent. You may opt out of marketing at any time by e-mailing info@broadleyhomemaintenance.co.uk.

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Any third-party providers used by us will only collect, use and disclose your information to allow them to perform the services they provide to us.

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However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

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If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

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When you click on links on our site, they may direct you away from our site. We cannot be responsible for the privacy practices of other sites, and the privacy of any information that you provide while visiting those sites. We encourage you to read their privacy statements. 

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Security

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To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.